:root{color-scheme:light;font-family:Inter,Segoe UI,Arial,sans-serif;background:#f5f7fc;color:#15203a}*{box-sizing:border-box}body{margin:0}button,input,textarea{font:inherit}button{cursor:pointer;border:1px solid #cbd3e1;background:#fff;border-radius:10px;padding:11px 16px;color:#1a2944}button:hover{border-color:#4668ae}button.primary{background:#2b59ad;color:#fff;border:0}button:disabled{opacity:.55;cursor:wait}.frame{min-height:100vh;display:grid;grid-template-columns:240px minmax(0,1fr)}aside.side{background:#14213d;color:#ecf3ff;display:flex;flex-direction:column;padding:25px 19px}.brand{font-weight:800;font-size:22px;letter-spacing:.04em}.brand small{color:#82afff;font-size:12px}.mark{color:#94b9ff;font-size:30px;vertical-align:middle}.tagline{color:#9cabc5;font-size:12px;line-height:1.5}.menu{margin-top:36px;display:grid;gap:9px}.menu button{text-align:left;background:transparent;border:0;color:#cbd6ef;padding:13px}.menu button.selected,.menu button:hover{background:#293e65;color:white}.foot{margin-top:auto;border-top:1px solid #304362;padding-top:20px;display:grid;gap:10px;color:#bdcde5;font-size:13px}.foot button{background:transparent;color:#bed1fc;border:1px solid #45608b}main{max-width:1200px;width:100%;margin:0 auto;padding:32px 38px}header,.toolbar,.actions{display:flex;justify-content:space-between;gap:16px;align-items:center;flex-wrap:wrap}h1{font-size:30px;margin:4px 0 26px}h2{margin-top:0}.eyebrow{font-size:11px;letter-spacing:.11em;color:#6077a4;text-transform:uppercase}.pill{background:#e5edff;border-radius:20px;padding:8px 12px;color:#355c9e;font-size:12px}.view{margin-top:20px}.hidden{display:none!important}.panel,.agent-card{background:#fff;border:1px solid #e3e7ef;border-radius:18px;padding:23px;box-shadow:0 4px 22px #18325b0d}.panel.narrow{max-width:610px}.panel p{line-height:1.5}.muted{color:#66738b;font-size:14px}.cards{display:grid;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:15px;margin:18px 0}.agent-card h3{margin:0 0 7px}.agent-card p{min-height:48px;line-height:1.5;color:#637087;font-size:14px;white-space:pre-wrap;overflow-wrap:anywhere}.agent-card .badge{font-size:11px;background:#e6efff;padding:6px 10px;border-radius:20px}.agent-card button{margin-top:15px;width:100%}label{display:block;font-size:13px;font-weight:600;margin:17px 0;color:#344869}input,textarea{width:100%;margin-top:7px;display:block;padding:12px;border:1px solid #d2dbea;border-radius:9px;color:#243450;background:#fff}textarea{resize:vertical;line-height:1.55}.messages{background:#f7f9fd;border:1px solid #e2e8f0;border-radius:12px;padding:16px;min-height:170px;max-height:440px;overflow:auto;margin:18px 0}.bubble{max-width:88%;padding:12px 14px;border-radius:12px;white-space:pre-wrap;overflow-wrap:anywhere;margin:9px 0;background:#e8eef9}.bubble.user{margin-left:auto;background:#d8e6ff}.bubble.assistant,.bubble.system{background:#fff;border:1px solid #e5e9f0}.notice:empty{display:none}.notice{margin-bottom:15px;padding:12px;border:1px solid #d7e0ee;background:#edf3ff;border-radius:8px;color:#264a85;font-size:14px}.notice.error{color:#9d3240;background:#fff0f1;border-color:#f3c5cc}.code{font-family:ui-monospace,Consolas,monospace;font-size:22px;letter-spacing:.07em}.sr{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}@media(max-width:720px){.frame{grid-template-columns:1fr}.side{padding:14px!important}.menu{margin-top:12px;grid-template-columns:repeat(2,1fr)}main{padding:22px 15px}.pill{display:none}}

.admin-link{font-size:13px;color:#c5d7ff;text-decoration:none;padding:8px 0}.admin-link:hover{text-decoration:underline}

.media-compose{display:flex;flex-wrap:wrap;align-items:end;gap:12px;margin-top:12px}.media-compose label{flex:1;min-width:155px;margin:4px 0}.media-compose input{padding:8px;font-size:12px}.media-compose button{height:43px}.media-picked{font-size:12px;color:#566b90;overflow-wrap:anywhere;margin:6px 0}.media-items{display:grid;gap:10px;margin-top:10px}.media-item{padding:9px;border:1px solid #ccd7e9;border-radius:9px;display:flex;align-items:center;flex-wrap:wrap;gap:8px;background:#fff;color:#243b61}.media-item span{overflow-wrap:anywhere;max-width:100%}.media-item img,.media-photo{display:block;width:100%;max-width:330px;max-height:250px;object-fit:contain}.media-item audio{max-width:100%;display:block}.media-item button{padding:6px 10px}.messages .bubble{overflow-wrap:anywhere}


/* ORBITA chat composer 1.0.5 — one unified input, microphone and media */
.orb-composer{border:1px solid #d5dfed;border-radius:22px;background:#fff;padding:12px 14px 10px;box-shadow:0 5px 26px #1e37610e;transition:border-color .16s,box-shadow .16s}
.orb-composer:focus-within{border-color:#718ac1;box-shadow:0 5px 24px #1a4a921a}
.orb-composer textarea{display:block;margin:0;min-height:52px;max-height:170px;resize:vertical;border:0;outline:0;box-shadow:none;background:transparent;padding:10px 4px 6px;width:100%;font-size:15px;line-height:1.5;color:#192b49}
.orb-composer textarea:focus-visible{outline:0}
.orb-composer-toolbar,.orb-tools{display:flex;align-items:center;gap:7px}
.orb-composer-toolbar{justify-content:space-between;padding-top:5px}
.orb-icon-btn{position:relative;width:40px;height:40px;border:0;border-radius:50%;background:transparent;display:inline-flex;justify-content:center;align-items:center;cursor:pointer;padding:9px;color:#344563;flex-shrink:0;margin:0}
.orb-icon-btn:hover{background:#f0f4fa}.orb-icon-btn svg,.orb-send svg{width:22px;height:22px}
.orb-mic-active,.orb-mic-active:hover{background:#fff0f1;color:#bd3549;box-shadow:0 0 0 2px #f4c9d0 inset}
.orb-send,.orb-send.primary{display:inline-flex;width:40px;height:40px;border-radius:50%;border:0;justify-content:center;align-items:center;padding:9px;margin:0;background:#2b59ad;color:#fff;cursor:pointer}
.orb-send:hover{background:#204889}.orb-send:disabled,.orb-icon-btn:disabled{opacity:.55;cursor:wait}
.orb-invisible-file{position:absolute!important;width:1px!important;height:1px!important;opacity:0;overflow:hidden;pointer-events:none;margin:0!important;padding:0!important}
.orb-attachments{display:flex;gap:8px;flex-wrap:wrap;align-items:center;padding:4px 0 8px}.orb-attachments.hidden{display:none}
.orb-chip{font-size:12px;border:1px solid #d9e2ee;background:#f5f8fd;padding:8px;border-radius:10px;overflow-wrap:anywhere;max-width:100%}
.orb-voice-ready{display:flex;flex-wrap:wrap;align-items:center;gap:10px;border-radius:14px;border:1px solid #d8e2f0;background:#f7f9fd;padding:7px 11px;font-size:13px;max-width:100%}
.orb-voice-ready audio{height:34px;width:240px;max-width:100%}
.orb-delete{border:0!important;background:transparent!important;font-size:23px!important;line-height:1!important;padding:0 8px!important;margin:0!important;cursor:pointer;color:#8c3950!important}
.orb-recording{display:flex;align-items:center;gap:9px;flex-wrap:wrap;border-radius:13px;background:#fff3f4;color:#a52639;padding:9px 10px;font-size:13px;margin-bottom:7px}
.orb-recording.hidden{display:none}.orb-rec-dot{width:10px;height:10px;border-radius:50%;background:#d92242;animation:orb-pulse 1s infinite alternate}
@keyframes orb-pulse{to{opacity:.3}}.orb-timer{font-variant-numeric:tabular-nums;font-weight:700}.orb-rec-label{margin-right:auto}
.orb-rec-action{border-radius:9px;padding:5px 9px;font-size:12px;color:#a52639;border:1px solid #efb6bf;background:#fff}.orb-cancel{color:#5c6577;border-color:#d6dce9}
.orb-composer-error{font-size:13px;line-height:1.4;color:#aa3348;margin-top:6px;white-space:pre-wrap}
.orb-composer-error:empty{display:none}
#admin-chat-form{margin:12px 0}#admin-chat-panel{max-width:1000px}
@media(max-width:560px){.orb-composer{padding:9px 10px}.orb-voice-ready audio{width:180px}.orb-rec-label{font-size:12px}.orb-camera-btn{display:none}}


/* ORBITA 1.0.6 – independent full-height agent chat view */
.frame.chat-mode{height:100dvh;min-height:0}
.frame.chat-mode .side{min-height:0;overflow-y:auto}
.frame.chat-mode main{display:flex;flex-direction:column;width:100%;max-width:none;height:100dvh;min-height:0;overflow:hidden;padding:20px 28px 14px}
.frame.chat-mode main>header{flex-shrink:0}
.frame.chat-mode main>header h1{font-size:22px;margin:4px 0 10px}
.frame.chat-mode #notice{flex-shrink:0}
.frame.chat-mode #agent-chat,.frame.chat-mode #chat{display:flex;flex:1;min-height:0;margin-top:0;min-width:0}
.frame.chat-mode #admin-chat-panel,.frame.chat-mode #chat-pane{display:flex;flex-direction:column;flex:1;min-height:0;min-width:0;max-width:none;width:100%;padding:17px 19px 12px;margin:0;box-shadow:none}
.frame.chat-mode #admin-chat-panel>.toolbar,.frame.chat-mode #chat-pane>.toolbar{flex-shrink:0}
.frame.chat-mode #admin-chat-panel>.toolbar h2,.frame.chat-mode #chat-pane>.toolbar h2{font-size:17px}
.frame.chat-mode #admin-chat-messages,.frame.chat-mode #chat-messages{flex:1;min-height:0;max-height:none;overflow-y:auto;overscroll-behavior:contain;margin:12px 0 8px;scrollbar-gutter:stable}
.frame.chat-mode #admin-chat-form{flex:0 0 auto;margin:0}
.frame.chat-mode #chat-pane>.orb-composer,.frame.chat-mode #admin-chat-form .orb-composer{flex:0 0 auto}
.frame.chat-mode #admin-media-error,.frame.chat-mode #employee-media-error{flex-shrink:0}
.frame.chat-mode .messages .bubble{max-width:min(85%,850px)}
@media(max-width:720px){
 .frame.chat-mode{grid-template-columns:1fr;grid-template-rows:auto minmax(0,1fr)}
 .frame.chat-mode .side{padding:10px!important;max-height:175px;overflow-y:auto}
 .frame.chat-mode .side .tagline,.frame.chat-mode .side .foot{display:none}
 .frame.chat-mode .side .menu{margin-top:5px;display:flex;gap:5px;overflow-x:auto}
 .frame.chat-mode .side .menu button{white-space:nowrap;padding:8px}
 .frame.chat-mode main{height:auto;min-height:0;padding:10px}
 .frame.chat-mode main>header h1{font-size:18px;margin:2px 0 6px}
 .frame.chat-mode main>header .eyebrow{display:none}
 .frame.chat-mode #admin-chat-panel,.frame.chat-mode #chat-pane{padding:10px;border-radius:12px}
 .frame.chat-mode .messages .bubble{max-width:96%}
}